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Training Calendar and Registration

For further questions, or if you would like to discuss on-site training options, please contact us today at APDtraining@protective.com.

F&I Sales Skills: The Art of Choosing

F&I Sales Skills is a 2 1/2-day course instructed by seasoned and experienced sales trainers who provide real-world knowledge and practical skill building. This hands-on learning focuses on applying what was learned and interacting with peers. Class participants will practice interview tactics and menu presentations using video role play exercises and real-world scenarios while learning from other F&I professionals from around the country. This course is designed for professionals new to the role and seasoned professionals in need of a refresher. A variety of topics are included in this class including but not limited to:

F&I System the ART of Choosing: Closing the Sale

F&I Sales System, Menu Selling and Objection Handling/Closing the Sale Today

Learning Styles to Foster Trust and Build Rapport with Customers

Extended Service Contracts

GAP Coverage

Personalized Coaching

Auto F&I Training

Orlando, FL

January 21-23, 2025

Hyatt Regency Orlando Airport

Specialty F&I Training
Phoenix, AZ
January 21-23, 2025
Drury Inn Phoenix Airport
Auto F&I Training
Newport Beach, CA
February 11-13, 2025
Renaissance Newport Beach
Specialty F&I Training

Orlando, FL

February 18-20, 2025

Hyatt Regency Orlando Airport

Mastering F&I Training

Orlando, FL

March 11-13, 2025

Hyatt Regency Orlando Airport

Auto F&I Training

Philadelphia, PA

April 15-17, 2025

Delta Philadelphia

Mastering F&I Training

Newport Beach, CA

May 13-15, 2025

Renaissance Newport Beach

Mastering F&I Training

Philadelphia, PA

July 8-10, 2025

Delta Philadelphia

Auto F&I Training

Orlando, FL

September 16-18, 2025

Hyatt Regency Orlando Airport

Mastering F&I Training

Orlando, FL

November 11-13, 2025

Hyatt Regency Orlando Airport

Protective Agent Certification (PAC)

How to Sell Protective is now 2 days. The class is focused specifically on product, key protective managers, and all our participation programs including the Protective Dealer Owned Warranty Company.

Protective Asset Protection delivers proven training programs designed to empower our agents to develop, retain and win new business. Our courses provide real-world tools, techniques, and tactics you need to excel. Our Protective Agent Certification (PAC) class provides a comprehensive, end-to end solution with all the knowledge and tools needed to successfully represent Protective in the marketplace. Taught by experienced Protective team members, this 2-day workshop will review all the Protective product offerings, technology options, program structures and business processes you will need to quickly build your book of Protective business.

St. Louis, MO

November 12-13, 2024

Protective

14755 N. Outer 40 Rd.

Chesterfield, MO 63017

St. Louis, MO

February 11-12, 2025

Protective

14755 N. Outer 40 Rd. 

Chesterfield, MO 63017

St. Louis, MO

October 7-8, 2025

Protective

14755 N. Outer 40 Rd.

Chesterfield, MO 63017

Introduction to F&I

We’re excited to announce a new virtual training class designed specifically for F&I managers who are either new to the position or looking for a refresher. While this class is not a substitute for face-to-face training, it offers valuable insights and skills to enhance your performance. Join our National Sales Trainer, Derwin Williams, during the first week of each month. Don’t miss this opportunity to learn from an expert and elevate your career!
February 3-6, 2025
March 3-6, 2025
April 7-10, 2025

Performance Webinar Series - Pathway to Success

The third Wednesday of every month, Protective will host a 30-minute session designed to introduce or reimagine ideas, processes, philosophies and psychologies that are currently being used by some of the most successful F&I managers in the country. Sessions will include 5-10 minutes for Q&A.

Protective Playbook Menu Process

Webinar

 November 20, 2024

Moving your customer from "no" to "yes"

Webinar

 December 18, 2024

 New year, new learning! 

360Learning

Webinar

January 29, 2025

Love your Lenders

Dos and don’ts to working with lenders

Webinar

February 26, 2025

Luck has Nothing to do with it

Practice good sales behavior and using power words

Webinar

March 26, 2025

Online Training Solutions

Protective’s online training solutions provide product knowledge and professional skills necessary to be successful in today’s F&I industry. Each course is designed to maximize content retention with engaging videos, study guides and certifications.