If you have an active automotive or RV service contract, you can update the following information.

Adding a second person to an automotive or RV service contract:

• Written and signed request must come from primary contract holder listed on the contract 
• Documents which can be sent in as proof of ownership by a second contract holder include copies of: 
  • Finance contract 
  • Title or registration for the covered vehicle 
  • Insurance card 
• If none of the above documents are available, the primary contract holder can send in a written request that includes: 
  • Complete contract number 
  • Complete legal name of person being added 
  • Primary contract holder’s signature 
  • Date signed 

Changing the surname on automotive or RV service contract due to marriage, divorce or legal name change: 

• Written and signed request must come from primary contract holder listed on the contract 
• Documents which can be sent in as proof of name change: 
  • Marriage license 
  • Divorce decree 
  • Legal name change paperwork 
  • Legible copy of driver’s license or state issued identification card 

Changing an address on a vehicle service or RV contract:

• Written and signed request must come from primary contract holder listed on the contract

Submit all necessary documents by EMAIL or fax: 866-638-8730 or you can mail to Protective, ATTN: Contract Services P. O. Box 830633 Birmingham, AL 35283-0633.