Skip to Content
Graphic hero blue
Graphic hero blue

Protective Training Team

Our team of sales and training professionals have hundreds of years of combined experience. We’re here to help you and your team, both by phone and digitally. Our online training programs are the perfect tools to expand your F&I knowledge or stay on top of your game.
Karla-Kramer
Karla Kramer

Sales Training Director


Karla is a leader with developing and facilitating workshops and on-line learning for Corporations and Universities. She has been in the business since 1982.
derwin
Derwin Williams

National Sales Trainer


Derwin is an F&I Trainer with one goal in mind -to enhance an F&I Manager’s knowledge of the process while maximizing revenue for the dealership. He has trained over 200 F&I Managers and created custom training material for F&I Workshops.
Betsey
Betsey McConnell

E-Learning Specialist


Betsy is a lifelong educator with extensive experience creating engaging learning materials for a range of audiences. She holds a Master’s in the field of education along with a technology certification.

Angela Miller
Angela Miller

National Sales Trainer


Angela Miller is an experienced F&I Manager with a passion for Sales and Training.  Angela has over 10 years of real-world experience in F&I as well as training and development.  Her leadership skills and experience in F&I provided opportunities for Angela to expand her role into training and Development, where she developed F&I professionals in the automotive industry.