×

Course Descriptions

 

Start Your F&I Training Today

Our F&I training solutions are designed to educate, motivate and improve knowledge, skills and closing ability. The Protective training team understands that daily challenges dealers are facing today. We deliver proven training programs to help.

Online Training

Protective’s online training solutions provide product knowledge and professional skills necessary to be successful in today’s F&I industry. Each course is designed to maximize content retention with engaging videos, study guides and certifications.

Quick Resources

Products, processes and sales training are critical to a dealership’s success. With a robust offering of F&I training solutions we help agencies and dealerships perform at their best by better serving their customers while driving profitable results. The Protective Asset Protection Training Institute provides online, onsite and classroom training options to meet the ever-changing F&I training needs of agencies and dealers.

Our courses include:

5-day workshop in Fort Lauderdale

Effective Sales Skills for Auto F&I Managers is a five-day course instructed by seasoned and experienced sales trainers who provide real-world knowledge and practical skill building. This intensive F&I foundational skills class for professionals is an in-depth study on the basic understanding of product types, compliance, and menu sales process to build credibility and trust.  This is hands-on learning focuses on applying what was learned and interacting with peers. Class participants will practice interview tactics and menu presentations using video role play exercises and real- world scenarios while learning from other F&I professionals from around the country. This course is designed for professionals new to the role and  seasoned professionals in need of a refresher.

There are a variety of topics are included in this class including but not limited to: 

  • Three Phases of Selling: Interview Process, Product Sales and Menu Presentation
  • Finance Professional's Role and Responsibilities
  • Detailed Regulations and Compliance
  • Product Knowledge Specific to Your Dealership
  • Reviewing and Understanding Your Dealership’s Contracts
  • Objection Handling Tools
  • Credit Process/Lender Relations

Protective clients: $995

View Course Calendar

2½-day workshop in Chicago

Accelerated Sales Skills for Auto F&I Managers is a 2½-day course instructed by seasoned and experienced sales trainers who provide real-world knowledge and practical skill building. This F&I foundational skills class for professionals is a study on the basic understanding of product types, compliance, and menu sales process to build credibility and trust.

This is hands-on learning focuses on applying what was learned and interacting with peers. Class participants will practice interview tactics and menu presentations using video role play exercises and real- world scenarios while learning from other F&I professionals from around the country. This course is designed for professionals new to the role and  seasoned professionals in need of a refresher.

There are a variety of topics are included in this class including but not limited to: 

  • Three Step Interview Process:  F&I Sales System, Menu Selling & Objection Handling/Closing the Sale Today
  • Learning Styles to Foster Trust and Build Rapport with Customers
  • Basic Laws and Regulations
  • Extended Service Contracts
  • GAP Coverage

Protective clients: $695

View Course Calendar

    1½-day workshop in Chicago

    Advanced Automobile F&I Managers: Eliminate Objections

     Learning to handle objections is critical.  Done right, it can help F&I personnel learn how to impact and influence others.  This course will play a key role in gaining insight into the F&I customer’s mindset to help reduce the total transition time and result in a more seamless and less stressful experience which, in turn, can significantly improve your PVR. 

    Class participants will practice objection handling tactics and menu presentations using role play exercises. They will have the opportunity to interact and learn best practices from other F&I professionals from around the country. This course is designed for professionals who have basic knowledge of F&I concepts and processes.

    Class concepts and activities include:

    • Share best practices on eliminating objections
    • Learn and practice a five-step process for eliminating objections
    • Learn how to streamline the presentation for making menu selling easier for customers to make a choice

    Protective clients: $395

    View Course Calendar

    For your convenience Protective offers customized on-site training programs held at your dealership or at an offsite facility, tailored directly to the areas in which you wish to improve. Popular topics include:

    • Selling styles
    • Customer interviewing
    • Closing techniques
    • Regulatory compliance guidelines
    • Product education

    Request a Custom F&I Road Training Course by filling out this form.

    Protective offers customized RV training programs held at various points throughout the year. For more information regarding RV training, consult the training calendar and contact Bill Koster

    Protective offers customized training programs held at various points throughout the year. For more information regarding marine and powersports training for your dealership, contact Paul Sheldon at 1 (800) 328-8690

    © 2020 Protective Life Corporation
    To give you the best possible experience, this site uses cookies and by continuing to use this site you agree that we can save them on your device. Cookies are small text files which are placed on your device and which remember your preferences/some details of your visit. Our cookies don't collect personal information.
    For more information, please visit our updated Privacy and Cookie Policy